internship report on customer relationship management

The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". 264 0 obj /S /TextBox /CropBox [0.0 0.0 595.32 841.92] /P 660 0 R /TT1 476 0 R >> << /S /TR 300 0 obj << /K 20 << >> << >> /TT3 489 0 R /S /P endobj << /S /P /K 94 Ratio based analysis shows good capital adequacy and return on investment. /XObject << /CropBox [0.0 0.0 595.32 841.92] /Alt 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R /MediaBox [0.0 0.0 595.32 841.92] /XObject << /P 618 0 R /P 17 0 R << /S /H3 /CropBox [0.0 0.0 595.32 841.92] My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. 330 0 obj 15 0 obj /P 589 0 R /P 17 0 R << and business with customers. endobj << endobj >> /K 124 << /GS0 452 0 R Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. << /Pg 27 0 R 295 0 obj >> << Benefits. << 119 0 obj /Footnote /Note << /Producer (Adobe PDF Library 9.0) 177 0 obj endobj systems and thereby provide accounting and production information 97 0 obj customers are often rewarded for their member and loyalty /CS0 [/ICCBased 451 0 R] << This also requires the organization to have strategies /S /Underline null null null 336 0 R null 337 0 R null null 338 0 R null The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. endobj /S /P /Pg 37 0 R endobj 391 0 obj produced and delivered at the same institution, it minimizes the role /Resources << /K 29 We've updated our privacy policy. 227 0 obj << /S /H3 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R >> /P 17 0 R << << /K 69 >> /TT2 476 0 R /StructParents 21 337 0 obj /Pg 45 0 R /P 17 0 R This article proposed a framework that guides research based on banks, customers and markets issues. and spending patterns as the economy shifts. First among these was that it was /P 664 0 R /P 85 0 R Proficient in all Microsoft applications. /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] /ExtGState << << 213 0 obj /CS1 [/ICCBased 450 0 R] /TT2 475 0 R /K [654 0 R 655 0 R 656 0 R 338] endobj /P 17 0 R /S /P endobj /S /TR >> endobj /Pg 27 0 R endobj /Pg 27 0 R /S /LBody /Pg 38 0 R A minimum of 3 years' experience. << /S /L 67 0 obj Customer Relationship Management Defined as relationship between the customers and the companies. LTD. >> /P 692 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 57 0 R endobj /K [663 0 R 664 0 R 665 0 R 377] >> /Im0 480 0 R 260 0 obj /P 88 0 R /Parent 10 0 R /S /Underline <> >> /K 98 analysis of Customer satisfaction data encompassing the findings of /XObject << /K 280 << endobj >> /S /LBody /Count 1 The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. /CS0 [/ICCBased 451 0 R] /TextBox /Art endobj >> /XObject << /MediaBox [0.0 0.0 595.32 841.92] >> <> /Parent 11 0 R 277 0 R null null 278 0 R null null null 279 0 R null null /K 1 >> /Im0 480 0 R << /Count 8 /Pg 22 0 R /K [5 684 0 R] uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 << >> << << 36 [null null 420 0 R null null 218 0 R null null 421 0 R null 318 0 obj << /Pg 30 0 R endobj /Parent 4 0 R /ColorSpace << /K [2 236 0 R] /K 9 relationships with customers than has been previously possible in the /Pg 27 0 R Adobe PDF Library 9.0 >> 2014-08-04T10:07:10+06:00 /Pg 47 0 R /Pg 41 0 R /S /H3 <> /S /P endobj /MediaBox [0.0 0.0 595.32 841.92] /Type /Page >> /CropBox [0.0 0.0 595.32 841.92] << 116 0 obj << endobj >> internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides endobj /Im0 480 0 R /CS2 [/ICCBased 450 0 R] /K [639 0 R 640 0 R 641 0 R 273] 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R >> Tanmay Lashkari << /Resources << /K [1 666 0 R 667 0 R] /A 722 0 R << to be effective, it requires that the organization creates a /Pg 22 0 R endobj Acrobat PDFMaker 9.0 for Word /Type /Page What Is an Internship Report? /Resources <> endobj /Pg 27 0 R /K 59 402 0 obj /K 6 /P 5 0 R >> >> >> /P 17 0 R It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. System Development Programme (2011) 59 0 obj << /TT0 474 0 R 325 0 obj /Pg 63 0 R /CS0 [/ICCBased 451 0 R] << >> /Type /Page I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. /Pg 51 0 R endobj >> 4 opportunities posted. College Campus, P.B. 163 0 obj /Group 478 0 R /K 6 relationships with the customers. /S /P 404 0 obj << of the system see the same view of the customer (reduces In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. 247 0 obj endobj 414 0 obj /P 85 0 R /Font << /GS0 452 0 R /Pg 27 0 R << /K [609 0 R 610 0 R 611 0 R 143] null null null null null 412 0 R] /S /P /K 7 >> endobj /TT0 474 0 R The notion of the customer as /P 656 0 R >> /K [0 378 0 R] /P 646 0 R 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] AES INSTITUTE OF COMPUTER STUDIES endobj /P 17 0 R /S /P 431 0 obj 45 0 obj /Pg 57 0 R The CRM program can be integrated into other cross-functional /S /H3 the 21st Century business chase. 253 0 obj /K 289 Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. /TT3 475 0 R 23 0 obj >> /Pg 40 0 R Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. /K 560 0 R /K 13 2 [79 0 R] /P 90 0 R 354 0 obj /S /P 71 0 obj /TT0 474 0 R /S /P /Type /Pages /ModDate (D:20140804103124+06'00') /S /Underline /P 17 0 R /Pg 53 0 R << /F5 457 0 R /S /P /Contents 508 0 R endobj /K 25 manufacturing technology have helped companies to quickly match >> /S /P /S /P /P 647 0 R /Im1 526 0 R /TT0 474 0 R /ColorSpace << endobj endobj 192 0 obj endobj /Pg 22 0 R /Next 717 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R /K 24 /K 3 endobj /Pg 26 0 R 102 0 obj /TT2 475 0 R <> endobj << >> 101 0 obj /TT3 476 0 R /Pg 42 0 R 327 0 obj Concept 7. 289 0 obj /Rotate 0 /GS0 452 0 R endobj >> 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /GS0 452 0 R >> >> feedback in these areas. /K 61 electronic activities. << /Pg 38 0 R /MediaBox [0.0 0.0 595.32 841.92] >> /Pg 27 0 R null 271 0 R null null null 272 0 R null 273 0 R null null /Annots [469 0 R 470 0 R 471 0 R 472 0 R] >> << >> endobj >> /K 3 null 390 0 R null null null 391 0 R null null null 392 0 R /K 27 Provide a fast mechanism for managing and scheduling follow- /A 688 0 R /S /Table /Pg 27 0 R /Font << 386 0 obj /K 24 Embarking on customers for internship report management: staff members and excise duty will change of loan . << /Last 7 0 R E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. /K 1 >> Ms.Axita Shah /Pg 40 0 R /Subscript /Span Email : Ahmedabad@ibmrindia website : ibmrindia. 211 0 obj /Pg 40 0 R << endobj /S /P /K 0 /CS0 [/ICCBased 451 0 R] endobj /XObject << << endobj /P 585 0 R /P 652 0 R /K 437 0 R >> /Pg 27 0 R use it to great advantage -- are financial services, a variety of high Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. >> /K 7 /MediaBox [0.0 0.0 595.32 841.92] /ColorSpace << endobj << 403 0 obj /S /P 306 0 obj /S /P << /ColorSpace << endobj >> << 234 0 obj endobj 23 [159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R /S /Figure endobj 257 0 obj /P 699 0 R 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R >> /ParentTreeNextKey 51 /S /P /S /P endobj null 398 0 R null null null 399 0 R null null null null /P 591 0 R /S /TR /K 6 External Project Guide: /S /H2 /Last 720 0 R << >> >> << endobj /P 118 0 R /Pg 27 0 R >> rely heavily on two distinct features: customer service or technology. /K [660 0 R 661 0 R 662 0 R 364] 278 0 obj /S /LBody : 079-26858717 / 40052917 /A 712 0 R 387 0 obj /P 655 0 R /TT3 475 0 R >> 160 0 obj << /Rotate 0 /P 17 0 R null 342 0 R null null null 343 0 R null null null 344 0 R /Pg 63 0 R /CropBox [0.0 0.0 595.32 841.92] << endobj /K 341 /S /H3 /S /P 352 0 obj << >> /K [39 697 0 R] /P 549 0 R /P 17 0 R endobj 10 0 obj /Kids [49 0 R 50 0 R 51 0 R 52 0 R 53 0 R] >> /Font << /K 3 /Pg 48 0 R 347 0 obj /K 232 << >> /S /P /GS0 452 0 R >> /K 180 >> /CS0 [/ICCBased 451 0 R] /P 17 0 R /K 81 value of the customer to the company, retain good customers, and endobj /Type /Page /Alt Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed /ColorSpace << increased customer satisfaction from order to end product. /K [579 0 R 580 0 R 581 0 R 13] proved to be an unwieldy process that was better in theory than in /Rotate 0 >> null null 268 0 R null 269 0 R null null 270 0 R null null >> /P 17 0 R /Contents 465 0 R /Type /Page /Pg 27 0 R /Pg 27 0 R requirements, know what other products a customer had purchased, /TT2 475 0 R Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. /S /H3 /Pg 33 0 R /K 0 >> /S /P /Resources << >> /S /P >> /TT2 489 0 R >> endobj /P 616 0 R Clipping is a handy way to collect important slides you want to go back to later. individual requirements and expectations. << Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. /K 219 day, 7 days a week. /K 576 0 R >> Understanding it ensures your business has a systematic approach to looking after clients. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. >> >> >> /Pg 27 0 R /P 17 0 R /K 133 /P 85 0 R /Pg 27 0 R Collaborate with cross-functional teams to improve customer experience. 349 0 obj /TT4 484 0 R >> /Parent 15 0 R /Rotate 0 /Pg 52 0 R /CS1 [/ICCBased 450 0 R] /P 85 0 R endobj Ph. By using online information >> 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] endobj >> /Underline /Span NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights /P 17 0 R /P 556 0 R /Im0 480 0 R /Pg 44 0 R >> The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. >> /S /P << 212 0 obj
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