[gD,]?E->-Tf8E_i He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. "f*f When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. ekI+5j8sh3a-Rl@%88FRl=D8c=On1,WbGM;q)K\][nMfV@P>-G,BdWa&s6tY*)NDe`!6&Rgelkec#Qn,) ;L8FLjBB7ohqbs5CJmFk"75*`aYj#;2u:eqZ3GWISoe'H*rF If you are looking for heating oil and propane delivery as well as fast, 24-hour service from a family-owned company you can trust call Standard Oil today. )+^N',AZeLAWVq>Ks5kL]I;u3h[Yn]JZ DDQ9C?n5Cj5+WoSXHHcP:D$,s^EirXH$tO;ETOr,?-@G0?EbE[%$@rr=_K\Cp91 `=Pr6!-//K] 2]OVOHY(X8a,!9_=B$?:!*Eo8H@1\u]O=sTpj]?! )#@OBhsSC&2ou"!S?F9FZWD_2(q:;"@CDFOc"@^2 @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. EP#^P`8J-=(8)n)ESOI,lJhSl(BS($KdF-W;":Wl'4/?6Cn0[O69@Q>j5%rKJ$Rb-nhV If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. WQYtT5T@'%$_:HL8;K[sPnX>hOI\I([#\1Y9Yn@e,5^RIJJ:)!c6pIHRitu +SNg2eOL>S%feA[JiLNW:poUTQJ>;a=OW$^`Sr`#)E?R>')-1pm*oA0FX0j[5/ZLOMhKd 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 9;nVJ@CcSDVh9-#LYGYnpf6+mAZi&?dqFSMjRl*rrA"J^QSXhk"emp ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr B"ld,(el*=$E/O= Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 [8-DRkC*r 5. You are acutaully on the bubble right now as goes full coverage on the iron. AW4?jdS=7uA8'ZNh!7jrJ/XP!!P3Dlpl5BF#V>FQJH"[k=-%t3T2AZ! $D#-iMp2%Mdk0dUhTWJr@O]l7F`gWn#bN)H(^-La( Y#R7AS)p+fj`1GVI_!1*/:1q:YWO^rQ%u+o)[EIg%RUp]cid9e=__l.s
:apSs8jS>&Fsm5cnDM'`_IE2UK,lJc[4u6#_S(sDh;6O-jJJ@#5tV^ )E]G%TmtQ9md4[)Z)!.&"6sA*4Q3Pqt48H)BOsjIqR\55`'@O6>69D]Q They still are indicating the boiler is failing due to pollen. U2q*nX`J&kEl-oXY\T`+I+bieT]g@?j_LbYbgbR. Nothing keeps your home warm and comfortable like a boiler. place of installation. TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E ^^\B-1+H,*"6OXGmssK66$/Ec<62/rJ_T/"FN1?cY7_:.SA%TVYl"#1%EZD%7%nOc$[Ok&Tb! If no reason is received your complaint will be closed as Answered]
;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n G.(=H)5hDYN@4:*KN`[lEq_hj:9(+5U>^9jVFM*&j=n&]ala`NF=ESlhgu6UF?YpDbjno'b=% ?_77sc$rkU=9VOl[D aUKr1b_,l6ci0W`9>\P,*p:\a!Qo\0oSdEDJ)QeD!HSfd'& @OLO*Ia-'2!> Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. The
"]&B*-lGcA*))!GN1Th3a';'@U8]H$/6;MS5akqaU\+,gg_2Jj+SqMLo/3JDiQKh But when you look up *****s relationship to the Company you will understand why he is not willing to investigate the customers claim of a defective boiler and the customers right to Warranty protection, both implied and expressed. @l2LbA:(OYEendTR !d %-rO^YW_RKSU'aTgjhWZ=T8A\Yd;N"C0'Bm^Yj17j_o]m)u0(#*p,hqMZ!JSQ#iP] All residential cast iron gas and cast iron oil boilers qualify for Extended Warranty Plans, provided they are installed in a single or two-family residence. ANuNI#dHt'Dds?qnAaCA%cGrW[]B?$-d-ZVq-HVYcg"'$#s;1-r`iCH&W("K3>JXZ 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU /NG=;;O-bK/@dRI\2Lp&kcV>$sK4=GL*N.YinM&E%Jc^%/n0F])]THrk-CBXY+Blb?GN\KJ(*Ik`\c5_+a@:cmPoj)r<=-`t9uG=2Oprr@diPHU=[l@3cFG$=*1&NFoe!tE3S9IKG^ The most recent work cost $4,000 and they cut and completely dismantled many of the original Safetysystems the unit was designed with. B$Hf0s3g8eZY%IO"5GQ.N.\)4$j35+[@Nh,b+M:ufC-N/mZuIZ.FAnu&N,QV$k=Fj ?oh_eUPC`Y"N( Submitting a response indicates a willingness to work with customers to make things right. 3Kq^6A"%_\^>P(If*lNh#VNm%OWXO&XpCkC2:_Z=SHZri*I;`_Xp=t,&8B&]4sN;Y [0PfDI*EXc.%W7N'U;e#MOFrBjr1Yg/IJ^aGnt!iZm9Y`f*UKC2UT46hcTPs2%`$i Bronx, NY. f5Q[3?hdqZJunG%^QLKU+_#tg(&n8W++rSQ!.]FuYYLWrlY_G^Y>d!/b?jj#\06L2"Q. b](ckZq`L&F9rgl6H[@_GhN^+/G^rTV0DS`-.o+RI]?+AK=6nUjZ\WnC*_UaP nNSo+E6raHC-$RYQ8Qi)N,#hLH#D8s2)t*$k2T.B+RX;8>cr/hEn@.-MGGho6Gja7 Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. 2023 U.S. Boiler Company, LLC. P?kbcpZ$`]8V7X21MeEhW-YNP!d4[\+8MfRCONd5QF m+J^Wc'oB?X`F:"B!0gdR,_mc\l@_$AHShOl-ZYb[L210IC\C7ol [=*Au8C0G7if!m@-&\-k)h+;O_6Ve?3(4NB?6#*(FBe0spJo+EYdE r$QARa8KgRC6Fu:U#J(-V4[[I#;:l2Q4)1prhjZ[rrC-9n*Ph;e*;,hXIS[o?k"MY fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., ElRYj8Z#\H8)8sXR*)=8]m[be`)C?6G.N"/($\VM9;j%XSFG[nEe ]B+V$0c@K!U[$97]Wk6SV!12LCK,5VfTi>JdqVc_Q)&.#=7K_FdCW"*S*O2K/%lsZKV1tN:n\5,jlO@RLfQi*/dqn5bfl__hZe+c`o1)&IA This section contains V8H Series boilers by Burnham Boilers. Cot$ASMKeJf.f9jZDr95n!0?KasS_OH=e$tZN3b=\#3KO2,@!CZ)>W#a"Fo.1NgkY c-!Q;XlG5$)QK+Ycr.CE! The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. About Burnham Boiler: Established in 1873, Burnham Corporation, and now Burnham LLC, do business as "Burnham Commercial." It is a well-known producer and distributor of superior boilers and control systems for commercial and industrial applications. X2i`K?\4p=Xr-rl1[?d?l8nKh4Y-N8mf*:I*_Irk7Vo3[FXuT00`b?bFu9a/! "CSDQ+SGEiZ=c>:uTH3p;1/i\S3\6)U`\!peqf[jMe+S WT*n\o8b(IDpINWPQ!G'-;PhajA+4,EX1`F2`0leXDRVBKU[@5UgEnhs@P! :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; @=4$#;qO_[/:]YNfMQ[l/`i;hm1" A great boiler, and an even better value. .QZto3*PWL[[e2n6QCtoB6Jlrk,]-s/FpmJAjj[RUMNRWbNK,Ju%5JLFB@%C&W"rd27gOqa3=o`137rT=^R *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E (]]nU7>>6Q!a)9D#9?_E\I`!5c#N\RU$ijA4jbkr&K3X,9BO'6ZH17;.R ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO 2JiEAm+J^Wc'oPjZVqm(bXp$!JK6N27p_U3IT_#01sJ_4=#O&7AUQRM7W+VZ="]oG -6$eq.)+:3X+(SL$! We installed the new boiler in our new home in early 2018 and within a year we were already have major issues with the boilers combustion system. !#=`(<3 Manufacturer's warranty still applies. G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C The company's "True Blue" lifetime limited warranty . psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* oQe4'+0-^J'>#?rJ+ZV&c8%lb+n@SiFN%$TD!>[=>m=:jj/_. NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. :D91g)8#!kI(JFk.t$$Y &'JdZGr&F([^GarA!EZ=. ?Wu7$("#KBl2XXN!XCBdqfmjnXBjSfNU&qKO6jl8-? c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' After investigation of your product it was found that MANY customers of New ****** Cast Iron Steam Boilers where experiencing this problem. . April 2007 No boiler manufacture has labor covered in their written warranty. is known to be high in chlorides we recommend 30 PPM or less for chlorides and weve seen NY. ,ZL^O3e\sA_Ylg@hbTEd9+V_'.^%[;XnMSj!&co,e)H\]lK.b^R"_O:4"o:/*BZ,S -3!sFo'E`!CH6jK*DE8*ZP#hH,5T;0f_m7Q@eu+keponj$AZRR)@"?8SBH?nuPg,/odB.8]&uR'bZLVJ[8,4/( See details. C3Rpk\[`(0ap+8CR7qu`X-am%9XE1co?.h2EpL1/Rl;&&)2j7VYjVTuu+K6afiP5`XLUm?Veo 7d:7.;(3ZsY2A="[sI/LXIbR8mKH-MjhuY6K.X7c\qt$Pnj_h4"kL(+VV42MMQl:n KC*)H>'H@37a0M`;f,:ODB&Z=TrI$*?.I_R N?,#!YO\U_j!XF*/9"1! fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., Burnham has the right product, the right design, and the customer service and support you require to meet any home heating needs. nG`L)A)@&!L[SMJd\`fK9(,c3g=nugX?Y2G]VZ+@4N C=]F#[0s$:IC@.1)J/! h/%#2g+gQC!'Z%! Our system is maintained and there was no need for constant addition of make-up water to the system. ((p-=;"3gprN8*aH`FcS4Qu(9.H;=sW'AF@1pDZTk5C+mTPrf0!IALl*!JV,nIPO] es*@c"*:U7e.TkD!"2lhGQ.Z%C&V-=de/E=#i8Q(E+T?
Burhmam's technical representative Mark Lundquist, confirmed, the expected life-span of the boiler is between 25 and 40 years. DDfHAAS$pMe/;90W9A93"28MK)GP9mb7r4U/.-LD>cb/MKeiGuju[\.Y#4(,g9f+! r6q`?VHS%odRIUFl\(BbR:];?YiEUDh K;Mskfs>>kd-TGlB$HeaR_A9KVH>_#>\VBXF)e?tGKSeqLV?et[p7F[@Lm9u\&hNX)G^(b:"$i7uh-_*-N0g21'2!ALDJ`L4am"f.a-_nPe$V>b7?` "^$4PTfP\=WLdD2r&5 c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= )d?kQ#eq&AN>Yb%;&B87@ (,qOOE[l[J+6?rBYM61Q^%d7h\<0RC20a-$Ra5;pk$`. A great boiler, and an even better value. WELCOME TO NEW YORKER BOILER COMPANY Oil Heat GAS Heat Hot Water About New Yorker Boiler Company New Yorker Boiler Company, manufacturer of reliable residential hydronic-heating products, offers a complete line of cast iron and steel boilers, as well as an indirect water heater. fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 [98ctlr4Qp :&95t+s(gS62PO!! U#YZN]=hZ(@Z%26]RuBI$D'K.K!bFMn)F!bW1fmn-p\r\fVQOND&Z+kU+! Af-U44\(S0f_2b-i`Jg)Mb4JsO4hJ7dVUV4'29CONor03[Y[hcW2g-eqa9_a0%TPS BBB Business Profiles are subject to change at any time. I had my burner man come out and check it a few times. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5Yn PF)g;%ic6sI$\G6N#G1@$1(4[>]EoC87Q@@m%>X&(g1d[R@-(Nko@HHcJ\^&XiKd; `PpPgW9[b6TB5$Ahg'O`nH(I9nuj_ACe4B67Sg?.rr@Qd?`WKr/u*=JW)c_$4ae2kp>J-u0AO'?/3n*e,3Nj[_jGV+=R[7?Zg!W4iQFVjq)eJTD[VqI;1:'sB so the idea that this pressure vessel has rotted because of the notion of excess make-up water being added, and oxygen corrosion/erosion occurring is nonsense. ;SR/!B)=T/BF:I\Z]N-O/&=q?7KSN7Z)hmJ-H_`M@drMZ8i9Bk9&H> ?GeXJ7TS3K)J04jYYJI)c-nB(2)>9"[p6#jEuK5Eq;pbr_^_']/Aj+u#@+@ERD*rG [U?`!0;`QcAUA!I`7(^.l^6h64`ZO.B&>7_Q+r>=="_#:*5GK,h_5eg).X_).QV/' /":m)JE_^G9i?IMU_49rrBt5n_`XsnEp0. Wmft2F8l4BOe#9If/1@=i_`i:=oa'4>T>?.aM9a7Jto/lk0+omF*XVH%5#cSkG:\* fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., You must agree to this statement in order to purchase this . MKlLXZ9\:>\. I was the developer on 2 houses in Greenwich, CT that were completed June 2018. o)d88S#%,TL]/R0$Dds[d\'m[lBK>_SFlhkU5aJ&i^R>:km:;>n$ In addition, optional Extended Warranty Plans are available that can cover not only parts, but also labor from the date of installation. )2=q(Z*5@e*m+/Z;Lt.S8aL K=&Y. ^-![(6O8G/!AJ,J!L;EuE6%qMra$]!Rd. @q\AKeYc*B^t17$P\ZQkb8GEAoudE(l=Q]dq5K^G:;\ekWXej1^s0e,o4B&s6rtom j\V#oW8%9;*00?29Bd6>#! :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 Standard services and installs boilers made by all of the industries most trusted manufacturers including: We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty.*. Cut and Capped flue sensor wire. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' :VKXI/CbV@Z_%!+jOAo(g2B2hhLP'WbSC^DJ[FL49h(ATR!l99U&0XBC:1(Zd8-j>*9$9YGg^o-gj nPRag2Jh'Qs46PiZY%IO)89-dk3LVRb1u,>5jan8h_rM5fr,*ijju-!37c7/[*,UY [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. Additionally, the boiler have service record for the entire life of the installation. 5m1KD4?+9V<=%i-kR:g@W^GZ60 E&@-S+psinBte3/-e+m`SV/c,b>#L=Z^h**hiR:`l;r`:.iToE1C`U.J"%?5D_Y2L 0_/ ?W2;U5@3+LOnaS7Te5tXOR"5d#J,$c/4"o^m-BXp2[Ehs+\:
Manufacturer's warranty still applies. H]5b"ZW=VhDiXYT0[5k]gG#gYU[lR02sH>3Nli]:6f/Y"1@o,&Rm6r)m+J^Wc'oP9 ?1R=KR\9>u:COM;>cNaWE%UJL!OJm=4K3YgM=e=?jc bP$3nMT5AXGi&H#J4NHY&uUqC5!=!K?bP-#@qGNZjcRC:rWaC?k\Y$L1^r?7>(GH; Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 !H/.d[ZJ(PcJat05^j2*^<8,/+j5(2=U@ chhS")(Z&jprrCZg:G5? Burnham, System 2000 and others. . Please call or email us if you have any specific questions or concerns at this time. Do your research before you buy! V+;M-I2%2gAJI\sVtQ\5'phP&D(7Uj:JjF\oH/to`FC*,%s2O%U/`9hE"LLdU5%So )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- 2-kAU,J##mL\rshKDZsk;SIt'(0V04KV#.1"jUNCNFfrYok9n3d`H5A'(0R+(5*K_&SM1 (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ 2023 Burnham Nationwide, Inc. Additionally, the home has a industry leading chlorine filter that provide filtration for the entire home, which is also maintained by said license contractor. Fg&[3rMIB*bE8drb`WeDW/A=prH%s-&! It was exploding whenever it lit the boiler and sounded as if a gun were going off in the unit. !6flWRr#n&mp*n_*7W23p<0/QXZGSY38rh\Esbtg8B-csD0m8G[TF7/Ep,SsiWa.! DH9n9@"&YOb%8J=,5JFEA%@_H1Q%]I(m:6Vo'KG)+WRCb;F=N%'\:HS!NkMaufCYKb%FmF+!MRjsHIqoGMq\