These notices included your right to dispute the balance owed. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. We appreciate the opportunity to respond to your concerns. Copyright 1997-2023, Ripoff Report. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Lots 81-82 Street C For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Convergent Outsourcing can only contact you under the specifications of the FDCPA. Consumers love to do business with someone that can admit mistakes and state how they made improvements. They are a scam. FAQs For example, you may have a baby on the way or want to apply for a mortgage. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. I have the same collections from sprint thru convergent outsourcing on my credit report. Further information is available in our FICO Data Privacy Policy. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. The account is in the amount of $621. See reviews below to learn more or submit your own review. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. strict standards for business conduct. I called sprint, who was very eager to accept a payment to confirm if this was true. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Improving your credit takes time, but its worth it. I also called convergent and they only collecting on sprint behalf. Do you owe Convergent Outsourcing money? I disputed the claim and was told they would confirm with the company before any further actions took place. I was so close to a derogatory free report. Ripoff Report has an exclusive license to this report. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Originating in 1950, its current headquarters are in Renton, Washington. If someone knows please reply. All rights reserved. So I wonder what step to take to file a claim against this company. Copyright 2022 Consumers Unified LLC. Email. Sorry to hear. he said this was a bill collection agency. You may find that it wont budge, even after you try the strategies above. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. I got a letter from these people saying that I owe T-Mobile $57.00. They actually are a debt collections agency. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. If they agree that the entry is inaccurate, theyll remove it from your credit report. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Convergent is required to password lock receipts due to housing sensitive information. Convergent Outsourcing does not buy or own your debt. Work with Sprint directly if they still own the debt. They're trying to collect $2,200.39 of which I have no idea what this is. If so, what's the best way to have them do this? I have an old Sprint account that went into collections via Convergent Outsourcing. I was stunned. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC It was easy and if you've been harassed by them you need to do this. Of course, things are a little different now after the pandemic. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. I received a letter from Convergent saying sprint placed my account with their office for collection. Our systems are updated and employees are informed when there are any changes made to the collection statutes. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. He said he was looking for Teresa **. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Companies across the United States contact us to help them recover debts. to the credit bur. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". Contact. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. IF they said yes, it would be deleted, confirm with them again after paying. Convergent Outsourcing is one of the largest debt buyers in the country. Thank you for visiting Convergent Outsourcing to make a payment on your account. If so how did you proceed? Many factors affect your FICO Scores and the interest rates you may receive. Do I handle the debt through Convergent? Never make an agreement with a debt collection agency over the phone. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. In full! In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Press question mark to learn the rest of the keyboard shortcuts. Offers may be subject to change without notice. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. All Rights Reserved. FTC's website on credit. I'm down to one last account, and would like some guidance on how to tackle it. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. All business will get complaints. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We have reviewed the complaint and the related matter. If you have questions or need to make a change to your account. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. The agent asked some questions, and at first I thought I was talking with someone from Sprint. Consumers want to see how a business took care of business. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. Learn more about how we make money. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. Get buying tips about Debt Collection Agencies delivered to your inbox. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. We also understand that you may be hesitant to give your information over the phone or online. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. Learn more. I need some advice on how to proceed with this collection account. I suppose they need to provide: Proof of contract - with sign-on and termination dates. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. I made arrangement to pay for some equipment for renting it, I did not owe them any money. How those businesses take care of those complaints is what separates good businesses from the rest. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I have been receiving calls periodically, have not answered these calls. There, you will be able to submit your phone number to our Do Not Call list. My tertiary goal is to pay as little as possible. Learn more about Convergent Outsourcing or view your account with us online. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. Don't dispute again, it will come back validated. This profile has not been claimed by the company. Convergent Outsourcing, Inc. is a debt collection agency. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Can see right through this one. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. I suspect the contract was hidden in the purchase of the I pad. After you submit your information, calls to your number will stop within 24 hours.