Records for patients with mental health needs required improvement to assure us of patient safety. We visited the telephone triage area and the community midwives office. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. East Sussex Healthcare NHS Trust. The service controlled infection risk well. we have taken enforcement action. Some aspects of service planning were expanding to meet increased patient demand. We inspected the Maternity service as part of our national maternity inspection programme. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Hospitals. The Economic Consequences of Hospital Admissions Carlos Dobkin, Amy Finkelstein, Raymond Kluender, and Matthew J. Notowidigdo June 2017 Abstract We use an event study approach to examine the economic consequences of hospital admissions for adults in two datasets: survey data from the Health and Retirement Study, and hospitaliza- Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. Our rating of this service stayed the same. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. Give feedback on care at this service. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Psychiatric Admission Answers: How to get into the Aurora Hospital in the service isn't performing as well as it should and we have told the service how it must improve. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. 5. . At least one standard in this area was not being met when we inspected the service and Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). Staff were clear about their roles and accountabilities. 27 March 2015. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. Hospitals in Eastbourne - Business Directory - 192.com Staff completed and updated risk assessments for each child and young person and removed or minimised risks. 0300 131 4500, Eastbourne District General Hospital There are vending machines outside most wards. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. We aim to accommodate all our patients in same sex wards. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. Infection prevention and control measures had improved since our previous inspection. TN40 2DZ, In A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. Learn more about PALS. People could access the service when they needed it and did not have to wait too long for treatment. Admissions FAQ . The plan for your discharge from hospital will start on your admission to hospital. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. 05 November to 12 December 2019 During a routine inspection. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. there are some services which we cant rate, while some might be under appeal from the provider. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. 192.com Business Directory - your top resource for finding Hospitals listings . Admissions. Provided and run by: East Sussex Healthcare NHS Trust. There were business continuity plans in place for use in the event of a major incident. A new training programme was being rolled out. Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. If you provide contact details, we will be in touch about your request within 10 working days. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . The unit operated 24 hours a day for low risk mothers. Call us today, 24/7, for a free, confidential assessment. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. Inadequate Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Patients and relatives told us that they were treated with dignity and compassion. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. Eastbourne: Care > Intermediate /after hospital care services Signposting was not dementia friendly and did not accommodate visual deficit needs. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. Patients' records are not available for consultation until 100 years from the last date of the document. This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. There may be occasions when the only bed available is in a mixed sex area. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. They provided emotional support to patients, families and carers. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Admission Care Jobs in Eastbourne - 2022 | Indeed.com We appreciate your support in asking your friends and relatives to only visit during visiting times. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. The nursing staffing levels had improved since our previous inspection visit in September 2014. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. . EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Staff recognised and reported incidents and near misses. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. Have you found an error with this catalogue description? On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; Infection prevention and control standards were variable. 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. We rated it as good because: Published However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. Demand for mental health services far outstripped capacity. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. This includes an average layover time of around 7 min. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Patient records were available, kept secure and up to date. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. If you have any dietary requirements, please speak to the nursing staff and they will assist you. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. There remained gaps and inconsistencies in the quality and completion of patient records. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. Published For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. When is meal time and what food can I bring into the hospital? Hospedia gives you access to many television and radio stations and a dedicated telephone number. Managers monitored the effectiveness of the service and made sure staff were competent. Systems and processes were in place to assess, monitor and manage risks to patients. Conquest Hospital Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital.